Aiherim Rustambekova
Customer service manager
About the expert:
- Franchising expert, business consultant in strategic marketing and business development
- Expertise: creation of franchise models; development, marketing, and sale of franchises; building and development of a franchise network; description of business processes, development of regulatory documents, standards, and instructions, strategic marketing
- 6 years of experience in franchising
- Franchise development manager of the global company "Mail Boxes Etc." in Kazakhstan
Experience:
- Since 2024 – Customer Service Manager at the consulting company FRANCHISE CAPITAL
- Since 2023 – Franchise Development Manager at Mail Boxes Etc. in Kazakhstan
- 2021-2023 – Head of the international franchising project “GLOBAL COFFEE Management” (Kazakhstan)
- 2018-2021 – Project manager in restaurant franchising
